Apple is starting to let you repair your own iPhone: How to do it

CUPERTINO, California (CROWN) – Apple announced Wednesday that it will start letting customers repair their own iPhones.

Through the technology giants, the new “Self Service Repair” program will offer instructions and sell parts and tools to people who are comfortable repairing their own phone.

The announcement is a major shift for Apple, after years of limiting what customers could do with their phone at risk of voiding warranties.

In the past, when an Apple product required repair, it was recommended to have it repaired by a trained technician who used genuine Apple parts in thousands of locations, including Apple stores, Apple Authorized Service Providers (AASP), or independent repairers.

Now Apple product owners will be able to perform repairs themselves.

The self-service repair will be available early next year in the US and will be extended to additional countries throughout 2022.

The move will first be available for the iPhone 12 and iPhone 13 lines and soon followed by Mac computers with M1 chips.

Customers join more than 5,000 AASPs and 2,800 independent repair providers who have access to parts, tools and manuals.

Apple says the initial phase of the pgroam will focus on the most commonly serviced models, such as the iPhone screen, battery and camera.

Later next year, further repairs will be available.

“By creating greater access to genuine Apple parts, our customers are given even more choice if a repair is needed,” said Jeff Williams, Apple’s chief operating officer.

“In the last three years, Apple has nearly doubled the number of service points with access to Apple original spare parts, tools and training, and now we provide an opportunity for those who want to complete their own repairs.”

Self-service repair

Customers must first review the repair manual, after which a customer can place an order for Apple’s original parts and tools using the Apple Self Service Repair Online Store.

Once the repair is completed, customers who return their used part for recycling will receive credit for their purchase.

The new Apple Self Service Repair Online Store will offer more than 200 individual parts and tools.

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