Program Director, Enterprise Technology Operation




Application Due:
Open Until Filled


Other IT

Department: Enterprise Technology

Hiring Salary Range: $78,039 – $85,843/Annually

Job Description Summary

Reporting directly to the Vice President for Enterprise Technology, the Program
Director Enterprise Technology Operations is responsible for overseeing multiple IT-related initiatives that strengthen College-wide IT
services. The Program Director coordinates a variety of cross-functional teams enabling continuous improvement, guiding the identification
of goals and objectives, and monitoring progress toward deliverables. The Program Director also establishes,communication channels and other
resolution mechanisms to maximize desired results. This position is a member of the Enterprise Technology Leadership Team and represents
Enterprise Technology on a variety of College committees.

Minimum Qualifications

  1. Bachelor’s degree with
    two years’ experience in related field. Master’s degree preferred. Minimum of two years prior experience in a technology department.  One
    year Project Management experience, PMP preferred. 
  2. Minimum of two years supervisory experience. 
  3. Excellent written and oral
    communication skills, including public speaking and writing for technical and non-technical audiences. 
  4. ITIL certification
  5. Administrative experience, including organizational and planning abilities, facilitation of communications within a
    unit, project management, attention to details, and initiative.


The following criteria, which
are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated
minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the
interview process may be considered in the selection process. Please ensure that your application and attached documents address the
criteria listed below:

  • Manages and orchestrates projects or commitments directly involving the Vice President for
    Enterprise Technology. 
  • Supervises and evaluates project teams and assigned staff. 
  • Proactively identify issues that could
    impact the successful execution of Enterprise Technology commitments. 
  • Lead major intra-departmental cross-team initiatives on
    behalf of the Vice President, Enterprise Technology. 
  • Develop written communication on behalf of the Vice President of Enterprise
  • Serves as liaison to Human Resources on sensitive technology-related matters.
  • Coordinate, create and D
    campus-wide communication of technology initiatives via various communication channels, including newsletter, portal, email, social media,
  • Aligns the technology governance framework, in collaboration with the Vice President, in order to ensure that Enterprise
    Technology investments are delivered in accordance with institutional goals and objectives. 
  • Create, maintain, and administer the
    business continuity plans for Enterprise Technology.
  • Collaborate with other Enterprise Technology department leaders to establish
    and administer technology communications. 
  • Scope, plan, and execute multiple, often quick turnaround projects with minimal
  • Receive, record, distribute, and manage the portfolio of Enterprise Technology projects, using a project portfolio
    management system. 
  • Coordinates Enterprise Technology audit responses.
  • Provide reporting on technology projects to the
    Information Resource Management Council, other committees of the College, and Enterprise Technology leadership.
  • Lead, in
    collaboration with other Enterprise Technology department leaders, area change management efforts. 
  • Succinctly updates the Vice
    President for Enterprise Technology on the issues, supported with facts and recommendations.
  • Provides independent leadership for
    special projects. 
  • Monitors area-wide initiatives on behalf of the Vice President. 
  • Represent the Vice President of
    Enterprise Technology at college events that the Vice President cannot attend. 
  • Responsible for complying with all required College
    mandated training within the prescribed timelines.
  • Performs other related duties as assigned. 


  1. Must be able to work between the hours of 8:30 a.m. – 4:30 p.m.; Monday through Friday. Work schedule is
    subject to change based on department needs. 
  2. Ability to communicate effectively in spoken and written standard English. 
  3. As
    required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen
    or an alien who is authorized to work.

Is Background Check Required?: Yes


Background Check Statement

Prince George’s Community College is committed to
providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background
investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit)
report or driving history check. 

Special Instructions to Applicants

Prince George’s Community
College values the safety of its students, faculty, and staff. As part of that commitment, the College has announced effective October 21,
2021, all students, faculty, and staff must be vaccinated against COVID-19 or a valid exemption and tested for the virus weekly. As a
prospective or new employee, you will be required to comply with this mandate and all the necessary safety protocols, including wearing a
mask. Please direct your questions related to the vaccination, testing, mask mandates, and requirements for exemptions to

Application Status; you will receive an email
acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position
is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive
an email notification from HireRight requesting you to submit authorization to complete a background investigation.

consideration for this position will be given to applicants who apply by January 3, 2022.

Prince George’s Community College is an Equal Employment Opportunity/Affirmative Action/Title IX/Section 504/ADA Institution. The Chief of Staff, Room 130, Kent Hall coordinates the college’s program of nondiscrimination.


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