Cracker Barrel: Tennessee jury orders chain to pay man $ 9.4 million after being served glass filled with a chemical

The size of the award may be limited due to a Tennessee law on civil damages.

“The jury awarded $ 4.3 million in damages in just 30 minutes – one of the fastest convictions we’ve ever seen – and awarded $ 5 million in damages after only 10 minutes of further consideration,” the plaintiff said. William Cronnon’s lawyer Thomas told Greer in an interview with CNN.

“The speed of the verdict, combined with an amount exceeding what we asked for, speaks to how dangerous the Cracker Barrel policy was,” Greer said.

Cracker Barrel said it was “disappointed” with the price.

“While we have great respect for the legal process, we are obviously disappointed and very much in disagreement with the jury’s award in this case, which involved an unfortunate and isolated incident that took place in one of our stores eight years ago,” Cracker Barrel Media Relations said in a statement sent to CNN.

“While we are considering our options with respect to this judgment, we are pleased that this case is behind us so that we can better focus on taking care of our guests and staff around the country,” the statement said.

Cronnon ate lunch at a Cracker Barrel in Marion County in April 2014 when he took a sip of what he thought was water, “to immediately realize it was not ice water, but was a chemical that caused a burning sensation in his mouth. and esophagus, “according to court documents obtained by CNN,

It was later discovered that Cronnon had been served the chemical Eco-San, which was used as a cleaning agent in the kitchen area, according to court documents.

Eco-San, described as a corrosive chemical in the lawsuit, caused permanent and serious internal physical damage to Cronnon, the complaint states.

Cronnon still suffers from symptoms, including injuries to his mouth and esophagus, said Greer, who has incurred and will continue to incur medical expenses.

“Cracker Barrel’s negligence not only caused Mr. Smith physical harm; it took part of his identity,” he said.

Cronnon declined to comment, Greer said.


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