Credential Coordinator - HigherEdJobs | MCU Times

Credential Coordinator – HigherEdJobs


This position is responsible for receipt and processing of incoming credentials for all applicants, as
well as requests transcripts on behalf of the student when possible. Coordinates and monitors the general performance of credential
uploading systems and application imports. Makes recommendations for design modifications and configurations to correct or improve technical
functions within Enrollment Support Services. Creates, runs and analyzes productivity and utilization reports.


Oversee and manages all operations relating to credentials.

  • Provides direction and guidance
    on the daily tasks and procedures completed by Credential Specialist, staff and student workers.

  • Carries out policies and
    procedures set forth by the Associate Director & Director.

  • Prioritizes and distributes daily assignments and special

  • Monitor work flow to ensure proper measures are taken to successfully complete assigned

  • Manages incoming mail to include sorting, authenticating and preparing for scanning and

  • Knowledge of a large variety of credentials to determine whether it is an official or unofficial

  • Scans and uploads credentials to related record and enter data accordingly.

  • Provide training to
    staff as needed on proper scanning and uploading procedures.

  • Ensure credentials are attached and labeled correctly as well as

  • Create leads as needed to attach credentials prior to application submission.

  • Assist with daily
    scheduled mailing projects/tasks

  • Complete any tasks related to credential processing.

  • Ensure scanners and
    printer have appropriate settings and are functioning properly.

Review, analyze and evaluate data and

  • Analyze data for validity and to troubleshoot possible issues.

  • Evaluate current processes and
    functions in order to recommend technological improvements that will allow for more efficiency.

  • Ensures that the uses of data
    through reports and integration are accurate.

  • Assess future data and technology needs.

  • Responsible for the
    testing of new systems and updates, making recommendations for improvements for operational success.

  • Coordinates staff
    training on all system changes and ensures staff obtain necessary permissions to perform their tasks.

Create, run and
manipulate reports.

  • Creates and runs reports based on the needs of Recruitment & Admissions.

  • Create and
    manage excel spreadsheets, manipulating data based on needs.

  • Compile data and reports necessary for quality control of data
    and integrations.

  • Generate reports and analyze to identify potentially problematic data and integrations, make corrections
    and report as needed to Department of Information Technology.

  • Provide guidance and assist with student record clean up and
    updating .

  • Collaborate with Department of Information Technology on research and resolution of data integrity concerns and
    integration issues.

Maintains web based information and databases and all integrations related to credential

  • Performs Transferology and TES data imports and ensures accuracy of data .

  • Maintains transfer
    policy and equivalency information that is published on the Barry University website.

  • ¬†Ensure all integrations processes with
    all vendors are working properly.

  • Make recommendations for improved performance .

Communication (written and oral)

  • Responds to internal and external communications from university community and students
    through email, texts, tasks, cases, and phone contacts.

  • Trouble shoots internal and external customer issues and/or

  • Requests information from appropriate sources to ensure output is accurate .


This position regularly receives work assignments
directly from the supervisor/manager, and
Director, Admissions Services, Consultant, AVP, Faculty, Salesforce tasks and


  • High School diploma or GED is required.

  • A
    Bachelor’s degree is preferred.

  • An equivalent combination of education and experience may substitute for the Bachelor’s

  • 1-3 years of work related experience is required.

  • Working knowledge of concepts, practices and
    procedures and ability to use in varied situations.

  • Analyze, interpret, and resolve issues presented by Staff, as well as
    internal and external constituents.

  • Management and oversight of departmental projects.

  • Skilled in multiple
    areas of technology .

  • Effectively communicate with staff, students, internal and external.

  • This position
    requires the ability to work in a multi-ethnic, multi-cultural environment with students, faculty , and staff.

  • The goal of
    this position is to process accurately the applications of appropriate candidates who apply to the University with the intention of becoming
    successful students who graduate and become active alumni.

  • Works collaboratively with all areas of Recruitment and
    Admissions, PACE advisors, faculty, and associate Deans to provide exceptional service to prospective, incoming and current

Benefits: Barry University offers a comprehensive benefits package to full-time employees that includes health,
dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs,
spirituality in the workplace, and training and development.

Barry University is an Equal Opportunity Employer, committed to a diverse
and inclusive work environment.

The employment process will consist of the completion of an application, background and reference checks, interviews, and skill assessment testing where applicable.

Barry University offers a comprehensive benefits package that includes health, dental, vision, life, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace and training and development.

Barry University is an Equal Employment Opportunity Employer.

Barry University is an Equal Opportunity Employer. Barry University does not discriminate applicants or employees for terms of employment on the basis of race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, genetic information, familial status, marital status, pregnancy, age, disability status, veteran status or any other terms prohibited under county ordinance, state or federal law.

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