Stephen Bartosiewicz could not wait to get back to work after receiving unemployment shortly …
However, some hospital staff report an increase in support for healthcare professionals.
Brian Cahill, a spokesman for Shore Medical Center in Somers Point, said that while patients have occasionally been frustrated with visitation restrictions, people have gone above and beyond to show their appreciation.
“COVID has provided incredible challenges for everyone in healthcare over the last 18, 19 months,” Cahill said. “The patient environment has been very supportive of everyone who works at the hospital and the great job that our heroes have done and we have not seen any behavioral issues.”
Sarnese said the pandemic has allowed hospitals to revise their safety protocols. Limitation of entry points for e.g. Enabling COVID-19 screening enables hospitals to direct visitors past security cameras.
Amy Mansue, president and CEO of Inspira Health at Vineland, said COVID-19 has led her company to strengthen its anti-violence policy. She said staff are being trained in verbal de-escalation techniques that emphasize empathy for patients and “work on understanding the underlying emotions a patient or visitor is trying to express.” Mansue said other staff, including security personnel and staff working in high-risk areas, “receive advanced training in these subjects.”
“With aggression and violence against health professionals up nationally during the pandemic, Inspira is strengthening its staff training in personal safety and de-escalation,” Mansue said. “We continue to improve our policies and programming to further increase the safety of our Inspira team and everyone who walks in our doors.”
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